Effective Date: September 2, 2026
GNU Operations Group LLC (“GNU Operations Group,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide to us through our website, forms, communications, and services.
This Privacy Policy explains what information we may collect, how we use it, how we handle information related to SMS communications, and the choices you have regarding your information.
We may collect information that you voluntarily provide to us, including:
Full name
Email address
Phone number
Street address
City, state, and postal code
Property-related information
Information submitted through our website forms
Information you provide when communicating with us
Your preferences regarding SMS communications and marketing communications
We may also automatically receive certain technical information when you use our website, such as browser type, device information, IP address, pages visited, and general website usage information.
We may use the information we collect to:
Respond to inquiries and requests.
Communicate with you regarding properties and real estate-related matters.
Provide information you request.
Schedule, confirm, or follow up regarding appointments.
Provide customer service and support.
Send non-marketing text messages when you have provided the appropriate consent.
Send marketing or promotional text messages when you have separately provided marketing consent.
Improve our website, services, communications, and customer experience.
Maintain records of consent and communications.
Protect the security and integrity of our website and services.
Comply with applicable laws, regulations, and legal obligations.
GNU Operations Group LLC may offer SMS/text messaging communications to individuals who provide the applicable consent.
Depending on the consent provided, messages may include:
Responses to real estate inquiries.
Property information.
Appointment scheduling and reminders.
Follow-up communications.
Customer service communications.
Real estate opportunities.
Property updates.
Special offers.
Promotional messages and related services.
Marketing and non-marketing SMS consent are separate and optional. Providing consent to receive marketing text messages is not a condition of purchasing goods or services or submitting an inquiry.
Message frequency may vary.
Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to a message. After you send STOP, you may receive a confirmation message and will no longer receive SMS messages from the applicable messaging program unless you provide new consent.
For assistance, reply HELP to a message.
SMS consent is not shared with third parties for their own marketing purposes as described in the section below.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may share information when reasonably necessary to operate our business, provide requested services, maintain our website and systems, provide customer support, process communications, protect our rights, prevent fraud or abuse, comply with legal obligations, or otherwise provide services you have requested.
Service providers and subcontractors may receive information when necessary to perform services on our behalf, such as technology, communications, hosting, customer support, security, or other business-support functions.
We do not sell or rent your personal information.
Mobile information, SMS opt-in data, and SMS consent are subject to the specific restrictions described in Section 4 above.
Our website and service providers may use cookies, pixels, analytics tools, or similar technologies to operate the website, understand website usage, improve functionality, and maintain security.
You may be able to control certain cookies through your browser or device settings.
We use reasonable administrative, technical, and organizational measures intended to protect information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
We may retain information for as long as reasonably necessary to provide services, maintain business and communication records, honor consent and opt-out requests, resolve disputes, comply with legal obligations, enforce agreements, and protect our legitimate business interests.
You may contact us to:
Request information about the personal information we maintain about you.
Request correction of inaccurate information.
Request deletion of information where applicable.
Ask questions about how your information is used.
Withdraw SMS consent by replying STOP to SMS communications.
Request assistance with SMS communications by replying HELP.
Some requests may be subject to applicable legal requirements and exceptions.
Our website or communications may use third-party service providers to help operate our business, website, communications, scheduling, customer support, analytics, security, or other business functions.
These providers may process information as necessary to provide services to us and are expected to handle information in accordance with applicable requirements.
Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.
We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, legal requirements, or privacy practices.
When we make changes, we may update the Effective Date shown at the beginning of this Privacy Policy.
We encourage you to review this page periodically for the most current version.
If you have questions about this Privacy Policy, our privacy practices, or our SMS communications, please contact:
GNU Operations Group LLC
Phone: (817) 502-9261
Email: [email protected]
Website: https://gnuoperationsgroup.com